A customer service agent sent a letter and a donation after a phone call from someone who is looking for contact lenses.
Phone Call
In October, Arpi Kirkorian placed a phone call to order contact lenses. Little did she know that her phone call with 1-800 CONTACTS woudl be a very memorable call. The customer service rep on the other line went the extra mile to bless Arpi’s mission.
“Along the way, the sweet customer service rep asked me what we do,” Arpi recalled. “So we had a conversation about my husband’s non-profit, Code 3 Angels, and his global humanitarian work.”
Code 3 Angels
Code 3 Angels is a non-profit organization based in Sierra Mader, California, that aids countries in need of medical service. They are bringing emergency “medical services skills and training to people in developing nations and underprivileged communities throughout the United States.”
Recently the organization is concentrating its resources to help a region called Artsakh bordering Armenia. It is reported that the region is under attack by Azerbaijan to drive Armenians from the area. Arpi explained to Lyndi, the customer service agent, about their mission to help the region of Artsakh.
Customer Service
Little did she know that the person on the other line was greatly touched by their organization’s mission. The day after that phone call, Arpi received a letter and a $100 donation from the Lyndi.
“The very next day, I received a personal greeting card in the mail from that customer service rep with a $100 donation inside!”
The letter reads:
Dear Arpi and Joe,
Thank you for sharing your story about the mission work you are doing in Armenia. My heart was touched. We live in crazy times. The people of Armenia will be in my prayers. You both will be in my prayers for you to be safe, strong and protected. Thank you for your contact lens orders. We appreciate your business. It was such a pleasure meeting you. This is a small donation. I know you will use it toward whatever will best suit your needs.
Take care!
Lyndi Reed
Goodness of God
With everything going on in our world, it is refreshing to hear that the goodness of God can still be found in people’s hearts. The next time you hear about bad news, remember this story and be reminded that God is still good no matter what the circumstance is.
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Reference: Code 3 Angels